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24/7 Emergency Roadside Assistance
1-800-665-2006
ford.roadsideaid.com (for deaf and hard-of-hearing customers)

Contact Us

Call 800-668-5515

Service

Vehicle repair and service diagnosis, parts, warranty, recalls, and financial assistance requests
800-668-5515 Monday – Friday 8 a.m. – 8 p.m. | Saturday 8 a.m. – 5 p.m.

Customer Service for Deaf and hard-of-hearing Customers

7-1-1 (where offered by your telephone service provider)

Sales

FIN code activation and support, invoicing, order status, and product information
800-668-5515
Fleet Incentive Inquiries: Mon – Fri 8:30 am – 6:30 pm Eastern Time
FIN Code Support & Other Sales Inquiries: Mon-Sat 8 am – 8 pm Eastern Time

Ontario Accessibility

Ontario Accessibility

View our Ontario Statement of Commitment, Accessibility Policy and Accessibility Plan (APP).
Contact the Ford Pro Contact Centre of Excellence (CCOE) at 1-800-668-5515, for our deaf and hard-of-hearing customers dial 7-1-1 (where offered by your telephone service provider), or by email for our APP, Ontario Accessibility Standard for Customer Service Policy, customer feedback process or to provide feedback and for required publicly available information about our goods and services, with available accessible formats and communication supports.